Same-week appointments at both clinics · direct billing · no referral needed to bookSample Physiotherapy · Chiropractic · Massage therapy · Calgary

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Physiotherapists, chiropractors and registered massage therapists under one roof, with live openings you can see before you call and insurers we bill directly.

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Physiotherapist assessing a patient's knee on a treatment table Photo: yury kirillov / Unsplash
Assessment first, every time.Nothing is treated before it's assessed and explained. You leave your first visit knowing what was found and what the plan is.
2–3 daysTypical wait for an initial physiotherapy assessmentSample
11Insurers billed directly, plus MVA and WCB claimsSample
8 PMLatest weekday appointment, Monday to Thursday
2Clinics on one booking system: Kensington NW and Seton SE
Direct billingSample insurers

Do we bill your insurer directly?

Tap your plan. You'll see whether we bill it directly, whether it needs a physician's referral to reimburse, and what to bring. You never need a referral to book with us.

Coverage amounts, visit limits and referral rules are set by your plan and can change. We confirm coverage at your first visit; this is a guide. Demo content.

PractitionersSample team

Registered practitioners, listed as registered.

Credentials appear exactly as registered with each College or association. Pick a practitioner when you book, or take the first available.

SN

Sarah Ng

MScPT · Registered Physiotherapist, College of Physiotherapists of Alberta
EnglishCantonese

Orthopaedic and post-surgical rehabilitation, running-related injuries. Authorised by the College to perform dry needling.

MO

Dr. Marcus Oduya

DC · Registered Chiropractor, College of Chiropractors of Alberta
EnglishFrench

Spine and joint care for desk workers and recreational athletes. Works alongside the physiotherapy team on shared plans.

PK

Priya Kaur

BScPT · Registered Physiotherapist, College of Physiotherapists of Alberta
EnglishPunjabiHindi

Pelvic health and vestibular physiotherapy, with additional post-graduate training in both areas. Private treatment room.

JL

Jordan Lee

RMT · Registered Massage Therapist (association-registered, 2,200-hour diploma)
EnglishSpanish

Therapeutic and deep-tissue massage, often as part of a physiotherapy or chiropractic plan.

Your first visit

What happens, what to wear, what to bring.

Intake on your phone, assessment first, then a plan you understand.

  • Before you arrive: health history and consent forms by secure link, about five minutes.
  • Assessment: your history and goals, then movement, strength and function. Nothing is treated before it's assessed and explained.
  • Plan: what was found, what's suggested, how many visits and why. Ask for it in writing.
  • At the desk: we submit the claim and show you the balance. Follow-ups book in a tap.
Reminders & waitlistSample messages

Fewer missed visits. Faster appointments when someone cancels.

You choose the channel. Every message has a one-tap reply to confirm or reschedule, and opt-out is one word. Messages are automated and never include clinical details; questions about your care go to our team.

Fernleigh Physio & ChiroAutomated SMS · 403-555-0156
ConfirmationHi Jordan, you're booked for physiotherapy with Sarah Ng on Thu 30 Oct at 5:20 PM, Kensington NW. Intake: fernleighclinic.ca/i/8k2f. Automated message: questions about your care go to our team. Reply STOP to opt out.
Reminder · 24 hPhysio tomorrow Thu at 5:20 PM with Sarah. Reply C to confirm or R to reschedule.
C
Waitlist fillA sooner opening: Wed 29 Oct at 12:40 PM with Sarah. Reply YES within 30 min to take it.YES
Follow-upSarah suggested a follow-up in about two weeks and none is booked. Book in 10 seconds: fernleighclinic.ca/b/8k2f
  • ConfirmationThe moment you book, with your intake link.
  • Reminder24 hours before, reply-to-confirm or reschedule.
  • Waitlist fillIf you asked for something sooner and a slot opens.
  • Follow-up nudgeOnly when your practitioner recommended another visit and none is booked.
  • No review requestsWe don't ask for or reward reviews for physiotherapy services.
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Service, practitioner, time, done.

1Service
2Practitioner & location
3Day & time
4Your details
Service
Practitioner
Location
Day
Time
Your details
ServicePhysiotherapy · initial assessment
PractitionerFirst available
LocationKensington NW
When—
Confirmation and intake link by text. Reschedule free with 24 hours' notice. Fees are posted at reception and on this page.
Locations & hoursSample addresses

Two clinics, one booking system.

Kensington NW

Kensington NW, Calgary, AB · Second floor, elevator access · Two minutes from Sunnyside CTrain

Mon – Thu7:00 AM – 8:00 PMFriday7:00 AM – 5:00 PMSaturday8:00 AM – 2:00 PMSundayClosed
Free 2-hour parkingRoutes 4, 5Accessible washroom

Seton SE

Seton SE, Calgary, AB · Ground floor, step-free entrance

Mon – Thu7:30 AM – 8:00 PMFriday7:30 AM – 4:00 PMSaturday9:00 AM – 1:00 PMSundayClosed
Free parking at the doorMAX Teal · SetonStep-free
Questions

Answers before you book.

For questions about your own symptoms, book an assessment or call 403-555-0156 and ask for a practitioner.

Do I need a referral?

Not to book with us. Physiotherapists, chiropractors and massage therapists in Alberta are direct-access. Some extended health plans require a physician's referral before they reimburse; the direct-billing checker shows whether yours does.

Which insurers do you bill directly?

Most major extended health plans, including Alberta Blue Cross, Canada Life, Sun Life, Manulife, Green Shield, Medavie, Equitable Life, Desjardins, iA, Beneva and GroupHEALTH, plus Alberta motor vehicle accident claims and WCB Alberta. You pay only what your plan doesn't cover.

How long is a first appointment?

Physiotherapy initial assessments are 45 minutes, chiropractic initial visits 40 minutes, and pelvic health or vestibular assessments 60 minutes. Massage is booked by length: 30, 45, 60 or 90 minutes.

Can I see a physio and a chiropractor at the same clinic?

Yes. With your consent, practitioners share notes so you don't repeat your history and the plan is coordinated. You decide who you see.

What if I'm injured in a car accident?

Alberta's automobile insurance protocols let you start physiotherapy or chiropractic treatment quickly after a collision without a referral. Bring your claim number and adjuster details; we handle the forms and bill the insurer directly.

What is your cancellation policy?

Reschedule or cancel free with 24 hours' notice by replying to your reminder or calling. Late cancellations and missed appointments are charged at the posted fee, which insurers do not reimburse.

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